The Value of Remote Monitoring and Management


With RMM, Remote Monitoring and Management, we have the ability to protect your technology assets delivering better service and greatly reducing any potential for downtime or disruptions to your operations. As a Managed Service Provider, our top priority is effectively managing network and technology assets to keep them safe and optimized so businesses can stay productive.

To do this, an MSP utilizes Remote Monitoring and Management (RMM). RMM manages and protects your business.
RMM can deliver premier monitoring and management services of your technology assets, delivering better service
and greatly reducing any potential for downtime or disruptions to your operations.

This enables you to spend more time focused on what matters most in running your business.
When you turn the safety of your network and assets over to a profession MSP, we provide you peace of mind by offering you the benefits of JK Technology Solutions’s Remote Monitoring and Management (RMM) plan:


Proactive Support
A RMM plan, addresses potential issues before they become a problem because we have the ability to monitor your
businesses’ devices, applications, and systems continuously. In fact, JK’s RMM can fix up many common issues proactively before they actually affect your network.
– For a more secure environment, we can automate software patching of devices and applications. We track the status of all devices to ensure all devices are properly supported.
– The ability to do real-time monitoring means we can keep all of your technology assets (devices, networks) running
smoothly 24/7/365. Our RMM is always on: keeping your servers, mission-critical computers, and other devices up
and running and fully productive.


Rapid Response
When a particular issue or scenario arises, we are on top of it immediately and can give it the focused attention necessary to minimize any disruption.

We can remotely support any device, from any location, within moments—we don’t need to be onsite to fix issues or
errors. With instant and remote access from anywhere, we have the ability to run scripts and execute tasks, even after
business hours if necessary to avoid disruption.

With automated remediation capabilities, we can program the system to automatically fix commonly encountered issues with zero interruption to anyone in your business.


Actionable Insight
Technology isn’t only an asset. It’s a major investment for your organization. We can arm you with the insight you need
about how these assets are performing, therefore empowering you to make fact-based decisions to optimize your technology investments.

JK’s RMM completes thorough audits of every device and every activity across the entire network. With visibility of
your IT assets, we can capture everything from hardware to software to license information and track any system
changes daily.


World-Class Security
It’s more important than ever to protect your IT infrastructure and the devices you use to run your business. Our RMM
plan has built-in comprehensive security measures at every point
– The backend platform is built and is protected from external threats with a persistently tested and hardened cloud
– Multi-factor authentication safeguards access to each individual user account.
– Security controls and privacy mode can be enabled to prevent unauthorized access to devices. With privacy mode,
the user must grant permission before their device is accessed by a technician for remote support.

Our RMM gives us the visibility and control we need to effectively manage all aspects of your IT service delivery, including hardware and software inventory, licensing, monitoring events, response times, resource utilization, life cycle
management and every aspect of your IT environment.

We’re confident we can keep your technology assets optimized, eliminate disruptions to your operations and to ensure
the safety of your business data.


Take the first step and give us a call. Together we will put together a plan that will turn your business technology systems into effective, efficient components that will help you focus on and grow your business.

Contact us to arrange a 15 minute no obligation virtual meeting to see how much JK Technology Solutions can save your business.